Invoice Terms and Conditions

Effective January 2025

1. General Terms
   By submitting payment for this invoice, you agree to the terms outlined herein, which govern your purchase from Dave and Matt Vans, LLC ("DM Vans", "we", "our"). These terms apply to all products, services, and transactions provided by DM Vans.
2. Payment and Due Dates
   Payment is due on receipt unless otherwise specified on the invoice or order.
   Late payments may incur interest of 10% on the outstanding balance. DM Vans reserves the right to suspend services without notice for overdue payments.
   Payments more than 60 days overdue may result in the engagement of a debt recovery agency, with all associated legal expenses borne by the client.
3. Taxes and Fees
   Sales tax will be added to the invoice total where applicable, based on delivery location.
   Clients claiming tax exemption must provide a valid certificate prior to payment.
   Clients in countries with withholding tax regulations are responsible for remitting such taxes directly to their authorities. Invoice amounts are due in full to DM Vans and are exclusive of any deductions related to local legislation.
4. Product Warranty and Returns
   Products and services are provided “as is,” unless explicitly stated otherwise in a warranty.
   Returns must be pre-approved and are subject to our return policy, including potential restocking fees.
5. Liability and Claims
   DM Vans is not liable for incidental or consequential damages arising from the use or inability to use products or services, except as required by law.
   Any claims must be submitted in writing via recorded delivery within 8 days of delivery or service provision to be considered valid.
6. Dispute Resolution
   All contractual relations are governed exclusively by the laws of the State of Colorado, without regard to conflict-of-law principles.
   Any disputes shall be resolved exclusively in the state or federal courts of Eagle County, Colorado.
7. Privacy and Confidentiality
   DM Vans is committed to safeguarding your personal information (PII) in compliance with data protection regulations. All collected information is securely stored using encryption and accessed only by authorized personnel for essential business purposes, such as invoicing and payment processing. Strict access controls prevent unauthorized access or misuse, and sensitive data will not be shared with third parties, except as required to fulfill contractual obligations.
8. Intellectual Property
   All designs, materials, and intellectual property related to DM Vans' products and services remain the exclusive property of DM Vans. Unauthorized reproduction, distribution, or use is strictly prohibited.
9. Fulfillment Policies
   Delivery Policy: Vans are built to order and delivery timelines are communicated during the sales process. Clients will receive updates on estimated delivery windows, and all deliveries are coordinated directly with the client.
   Refund Policy: All sales are final. Due to the custom nature of our builds, refunds are not generally permitted unless otherwise stated in writing.
   Return Policy: Returns are not accepted unless pre-authorized by DM Vans in writing and subject to evaluation. Custom products are not eligible for return.
   Cancellation Policy: Orders may be canceled only before production begins. A non-refundable deposit will be retained to cover administrative and planning costs. Once production has commenced, cancellations are not permitted.
10. Force Majeure
    DM Vans is not liable for delays or non-fulfillment of obligations due to circumstances beyond our reasonable control, such as natural disasters, government actions, or supply chain disruptions.
11. Payment Disclaimer
    Payment for the full invoice amount is required via ACH transfer or check. Please note that payments made by credit card may be subject to additional processing fees.
12. Questions and Support
    For inquiries regarding invoices, terms, or support, please contact us at info@dmvans.com.